1. Why does Qiba products carry a Qibixx sticker? +
Qiba started as a brand under the Swiss company Qibixx, but quickly evolved. Today, we are proud to say that Qiba has become the primary company, with Qibixx now operating as a brand within us.
Despite this shift, Qibixx remains an integral part of our identity, with some products still being developed in Switzerland.
2. What is the difference between Unigate and VEMIO products? +
VEMIO is a device that controls the VMC motor by creating a physical control matrix that organizes
the columns of the vending machine. Unigate, on the other hand, is our most comprehensive product,
enabling both control and payment solutions.
3. What is the difference between the MDB-USB interface and Unigate? +
The MDB-USB interface is a device that requires a second computer to enable payment solutions.
Unigate is our most comprehensive product, allowing for both payment and control solutions without the need for a second computer.
4. What is the difference between the MDB-USB interface and the Relay Payment Controller? +
Both are devices used to enable payment solutions. However, the MDB-USB interface requires a
second computer, while the Relay Payment Controller does not.
5. What is the difference between the MDB-USB interface and the MDB Pi Hat products? +
Both are devices used to enable payment solutions. However, the MDB Pi Hat is designed to be used
in conjunction with a Raspberry Pi.
6. Can I arrange the pickup of my Qiba product? +
Yes. The cost of our shipping is determined based on weight and the destination country. However, if you
find a more economical delivery service, you can hire it without restrictions from us.
7. Does Qiba ship worldwide? +
We serve customers on all continents, covering over 40% of the world's countries, and we are continually looking to expand our delivery operations.
8. What is the warranty for Qiba products? +
2 years.
9. Which application should I use to start Qiba products? +
To operate Qiba products, simply establish a serial communication using tools like Minicom, PuTTY,
pySerial, or MobaXterm.
10. Is it necessary to acquire any licenses to use Qiba products? +
No, it is not necessary to acquire a license to use Qiba products. However, we offer the Toolchest
license, which adds value to our products, especially in interpreting data collected from the MDB bus.
11. Can Qiba products be used worldwide? +
Yes.
12. Which operating systems are compatible with Qiba products? +
Qiba products are compatible with Linux, Windows, and Mac.
